Shipping & Returns

Shipping and Returns Policy

Thank you for shopping with Eric Khoodian Co Jewelry. We are committed to providing high-quality products and ensuring a seamless shopping experience. Please review our Shipping and Returns Policy before placing your order.

Shipping Policy

Processing Time: Orders are processed within [2-5 business days]. You will receive a notification when your order has been shipped.
Shipping Rates and Delivery Times: Shipping costs and estimated delivery times are calculated at checkout based on your location and the selected shipping method. Please note that delivery times are estimates and are not guaranteed, as they depend on the carrier and may be affected by external factors such as customs delays.
International Shipping: We offer international shipping to most countries. International orders may be subject to additional fees, duties, and taxes imposed by your country’s customs department. Eric Khoodian Co Jewelry is not responsible for these fees.
Tracking: Once your order has shipped, we will provide you with a tracking number so you can monitor its progress. Please allow up to 24 hours for the tracking information to become available.

Returns Policy

All Sales Are Final
Due to the custom and unique nature of our products, all sales are final. We do not accept returns, exchanges, or refunds on any items. We encourage customers to review product descriptions, sizing, and details carefully before completing their purchase.

Order Issues

If there is an issue with your order (such as receiving the wrong item or a defect), please contact us within 48 hours of receiving your package. We will work to resolve the issue promptly and ensure your satisfaction.